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From480US$ /night
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23Apr2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Carretera Garrafon Vista Alegre, Km 4.5 Sm 8 Mza. 62, Isla Mujeres, Mexico, 77400
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Oceanfront King Room
Max:
2 persons
465 sq. feet 
Bed options:
1 King Size Bed
Shower
Bathtub
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Deluxe King Room
Max:
2 persons
465 sq. feet 
Bed options:
1 King Size Bed
Ocean view
Shower
Bathtub
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Deluxe Room
Max:
2 persons
465 sq. feet 
Bed options:
2 Double beds
Partial View
Shower
Bathtub
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Getting around

Explore a range of transportation options for your spa getaway

City Center
Isla Mujeres 1.1 mi
Airports
Isla Mujeres (ISJ) 2.9 mi
Cancun (CUN) 23.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Adults only
  • Baggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness center
  • Snorkeling
  • Table tennis

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Body wraps
  • Massage
  • Open-air bath
  • Public Bath
  • Make up services

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • AM/FM alarm clock
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Location

Carretera Garrafon Vista Alegre, Km 4.5 Sm 8 Mza. 62, Isla Mujeres, Mexico, 77400
Map view
Carretera Garrafon Vista Alegre, Km 4.5 Sm 8 Mza. 62, Isla Mujeres, Mexico, 77400
Nearby
School
Tortugranja
1800 ft
Isla Mujeres 77400Mexico
Hacienda Mundaca
600 ft
La Gloria
Women's Beading Cooperative
1400 ft
Church
El Sagrado Corazon de Jesus
700 ft
Restaurants
Limon
2000 ft
Calle Lizeta Colonia La Gloria
Velavento Beach Club
1900 ft
Carretera Sac Bajo
DeNuccio's on Isla Mujeres MX
3300 ft
Esquina Calle San Felipe
Capitan Dulche
3300 ft
Carretera Garrafon Km. 4.5 Lote 12 Carretera Garrafon Km. 4 Lote 12
Ice Bar
2500 ft
Restaurant
Taqueria Dominguez
2900 ft
Avenida Miguel Hildago #101
Mala Hierba
3100 ft
Calle pargo

Reviews and Ratings <br />

Feedback from previous guests about their experience.
86%
loved the resort and would return for another relaxing stay
Outstanding staff
Clean and spacious rooms
Limited dining options
Single restaurant for dinner
8.6/10
Great
Rooms
9.2
Location
8.0
Service
10.0
Dining
8.8
Guest reviews
8.6/10
based on 5 reviews
4.5/5 based on 2046 reviews
7.6
7.6/10 based on 9 reviews
#5 of 55 hotels in Isla Mujeres based on Tripadvisor
Jessica
United Kingdom, January  2025
9.4/10

I had an amazing time at Isla Mujeres Palace! The serene location made for a truly relaxing getaway, and the staff went above and beyond to ensure we had a memorable experience. The food was nothing short of fantastic, and the cleanliness of the resort was impressive. However, I did miss having more dining options in the evenings, with only one restaurant available during my stay. Overall, a beautiful and welcoming place that I can't wait to visit again!

Rooms
10.0
The rooms were spacious, modern, and always exceptionally clean, and the turn-down service was a thoughtful touch that I greatly appreciated.
Service
10.0
The service was outstanding! Each staff member, from the general manager to the waitstaff, made me feel special and taken care of.
Location
9.0
The location is lovely, providing easy access to a beautiful beach, perfect for watching the sunset.
Dining
8.0
Dining at the resort was a delight. The themed dinners allowed us to try a variety of delicious dishes, though I would have loved more options each night.
Facilities
10.0
The facilities were top-notch—the well-maintained pool was always inviting, and the gardens were beautifully kept.
Outstanding staff
Limited dining options
Molly
United Kingdom, January  2025
8.6/10

Isla Mujeres Palace is a lovely boutique resort that offers an exceptional experience with a strong sense of community among the staff. The boutique style adds a charming atmosphere, and the food is absolutely delicious. However, the limited dinner restaurant options might not suit everyone’s tastes, especially on busier nights. The close-knit staff and the clean surroundings make it a memorable stay, but the beach area can feel a bit crowded due to tourist boats.

Rooms
8.0
The rooms are clean and comfortable, although some views may be obstructed.
Service
10.0
The service is outstanding, with friendly staff who go above and beyond to ensure a delightful stay.
Location
7.0
The location is convenient, only steps from the beach, but the beach can sometimes feel overcrowded with tour boats.
Dining
9.0
Dining at the resort was fantastic, with nightly themed menus that showcase delicious local cuisine, though dinner options are limited to one restaurant.
Facilities
9.0
The facilities are well-maintained, including a beautiful pool area and a stellar wood-fired pizza oven.
John
United Kingdom, January  2025
9.8/10

My stay at this adults-only all-inclusive resort was nothing short of amazing! The hospitality from the staff was fantastic, especially from Paulo, Jaun, and the rest who went above and beyond to ensure I had everything I needed. The beach and pool areas were well-maintained, and I loved the vibrant dining options. However, there was only one restaurant open for dinner during my visit, which might be a downside for some guests. Overall, I found it to be a perfect spot for relaxation and fun.

Rooms
10.0
The room was modern and impeccably clean, featuring a full bar fridge stocked with assorted beverages.
Service
10.0
The service was exceptional, with staff members always eager to help and remember my preferences.
Location
9.0
The resort is conveniently located near the beach with plenty of comfortable seating available.
Dining
10.0
The dining experience was a highlight, with delicious food — especially the pizza from the brick oven!
Facilities
10.0
The facilities, including the swimming pool and spa offerings, were top-notch and very enjoyable.
Sebastian
United Kingdom, November  2024
8.6/10

I had a fantastic stay at this resort! The staff were incredibly warm and accommodating, and they even surprised us during our stay. The beach was beautiful and private, and the pool area was simply amazing. However, I felt that the food options could use some improvement, although we certainly didn't starve. Overall, the experience was memorable with only minor drawbacks related to dining.

Rooms
9.0
The rooms were modern and exceptionally clean, featuring a full bar fridge and a nice balcony perfect for morning coffee.
Service
10.0
The service was outstanding, with the staff going out of their way to ensure we had everything we needed, making our stay very special.
Location
8.0
The location was lovely, with a nice beach, although you have to make short walks to reach different areas due to surrounding boats.
Dining
7.0
The dining options were decent, but there was room for improvement in quality and variety, especially for someone who isn't a seafood lover like me.
Facilities
9.0
The facilities were well-maintained, and enjoying time by the pool was a highlight of my visit.
Martin
United Kingdom, October  2024
9.0/10

Isla Mujeres Palace is a delightful boutique resort where the staff truly makes you feel like family. The service is outstanding, with every team member going above and beyond to ensure a perfect stay. The dining experience is exceptional, with a diverse selection of delicious food, although the location has its downsides due to the noise from nearby tourist boats. Overall, it’s a clean and modern resort that provides fantastic value for a relaxing getaway.

Rooms
9.0
The rooms are modern and clean, providing a comfortable space to unwind, complete with a nice balcony where I enjoyed my morning coffee.
Service
10.0
The service is fabulous; every staff member was attentive and eager to help, making our experience truly special.
Location
7.0
While the resort is ideally situated for convenience, the constant noise from touristic boats arriving nearby can be disruptive.
Dining
10.0
Dining here was a joy with a variety of themed menus nightly; the food was not only beautifully presented but also incredibly delicious.
Facilities
9.0
The resort boasts excellent facilities, including clean pools and well-maintained gardens that enhance the overall ambiance.
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Check-in
23Apr2025Select date
Check-out
24Apr2025Select date
Rooms and Guests2 Guests, 1 Room